Privacy Policy
Effective Date: 10 March 2025
Welcome to Ekartneo.com! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Ekartneo.com (the “Website”). By using the Website, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Account login credentials
1.2 Non-Personal Information
We may automatically collect non-personal data such as:
- Browser type and version
- IP address
- Device information
- Website usage data (pages visited, time spent, etc.)
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Improve customer service and support
- Personalize user experience
- Send promotional offers, newsletters, and updates (with your consent)
- Detect and prevent fraud or security breaches
- Analyze website traffic and improve our services
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who help with payment processing, shipping, or customer support.
- Legal Authorities: When required by law, regulation, or to protect our rights and users.
- Business Transfers: If Ekartneo.com is acquired or merged, user data may be part of the transferred assets.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and other tracking technologies to:
- Enhance user experience
- Track website analytics
- Remember user preferences
- Deliver relevant advertisements
You can modify your browser settings to decline cookies, but some features of the Website may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
- Access & Update: You can review and update your personal data in your account settings.
- Opt-Out: You can unsubscribe from marketing emails anytime.
- Request Deletion: You may request the deletion of your account and personal information, subject to legal and operational requirements.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal information.
8. Children’s Privacy
Ekartneo.com is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email : support@ekartneo.com
Phone : 8208785224
Address : Bangalore
Thank you for trusting Ekartneo.com with your personal information.